Warranty Information

Warranty: Chiro City warrants to the original purchaser each Dynatronics product shall be free from defects in material and workmanship (as detailed in Warranty Section below) and warrants to repair defects or when repair is not possible replace with an equal product. Warranty includes components and repairs for the first year, commencing on date of original shipment date of the product. The Warranty does not cover damage related to alterations, accidents, neglect, misuse or if the product has not been used in accordance with Dynatronics’s Instructions for Use or Operating Manual. The Warranty excludes normal wearing of parts or deterioration due to normal wear and tear. The Warranty does not cover damages related to shipments via a purchaser’s selected freight carrier and purchaser is responsible for all freight charges and any damage claims. The Warranty shall be null and void without notice for damages of any kind as a result of: unauthorized repair or alteration of the product(s) unauthorized component replacements improper installation, setup, or operation of the product(s) not in accordance with the product’s operating manual failure to provide normal maintenance for the product(s) Repairs or replacements under warranty do not extend the warranty period of the device. Chiro City reserves the right to inspect defective products and will determine the product repair required. All product returns, replacement or repairs require prior written approval with an issued Return Material Authorization (RMA). Any returns without an RMA will be refused at the sole expense of the customer. Please call customer support at 1-256-245-8390 for instructions BEFORE returning any defective or damaged products.